Automating Repetitive Tasks for an E-commerce Business

Client: A small e-commerce business managing orders manually.
Challenge:
The client’s team spent hours daily updating order statuses, notifying customers, and moving order data into spreadsheets for reporting. This process was time-consuming and prone to errors.

Solution:

• Designed Zapier workflows to:

  • Automatically move order details from their e-commerce platform to Google Sheets for real-time tracking.

  • Send customers automated emails with order confirmations and shipment updates.

• Provided a dashboard using Google Sheets to track orders and automate status updates.

Results:

• Saved the client 15 hours per week in manual data entry.

• Reduced human error by 90%.

• Improved customer satisfaction with timely order updates.